Emergency Services |
999 |
|
|
|
Police Non-emergency |
101 |
www.durham.police.uk/ |
|
|
NHS Direct |
111 |
www.nhs.uk/ |
|
|
|
|
|
|
|
Durham County Council |
|
www.durham.gov.uk/ |
|
|
General Enquiries & Street Scene |
03000 260 000 |
help@durham.gov.uk |
|
|
Council Tax Reduction Scheme |
03000 260 000 |
benefits@durham.gov.uk |
|
|
Council Tax |
03000 264 000 |
counciltax@durham.gov.uk |
|
|
Housing Advice |
03000 268 000 |
housingsolutions@durham.gov.uk |
|
|
Business Rates |
03000 268 997 |
businessrates@durham.gov.uk |
|
|
Registration Service |
03000 26 6000 |
|
|
|
Social Care – concern for a child |
03000 267 979 |
scd@durham.gov.uk |
|
|
Care Connect |
03000 262 195 |
care.connect@durham.gov.uk |
|
|
Welfare Rights |
03000 268 968 |
welfare.rights@durham.gov.uk |
|
|
One Point/ Family Centres |
03000 261 111 |
|
|
|
Find my Councillor |
|
Find My Councillor |
|
|
|
|
|
|
|
Citizens Advice |
|
www.citizensadvicecd.org.uk/ |
|
|
Advice Line (Mon – Fri 10am to 4pm) |
0300 330 9027 |
|
|
|
Debt Line (Mon – Fri 9am to 1pm) |
0300 323 2000 |
|
|
|
|
|
|
|
|
Household Emergencies |
|
|
|
|
Electricity – Northern PowerGrid |
105 |
www.northernpowergrid.com/ |
|
|
Gas – Northern Gas Networks |
0800 111 999 |
www.northerngasnetworks.co.uk/ |
|
|
Burst water main |
0800 393 084 |
www.nwl.co.uk/ |
|
|
Sewer problems |
0800 328 7648 |
www.nwl.co.uk/ |
|
|
|
|
|
|
|
Mental Health |
|
|
|
|
Samaritans |
116 123 |
www.samaritans.org/ |
|
|
MIND |
0300 123 3393 Text: 86463 |
www.mind.org.uk/ |
|
|
Youngminds |
0808 802 5544 |
www.youngminds.org.uk/ |
|
|
If U Care Share |
0191 387 5661 |
www.ifucareshare.co.uk/ |
|
|
CAMHS |
0300 123 9296 |
|
|
|
Talking Changes (Mon-Fri 9am to 5pm) |
0191 333 3300 |
www.talkingchanges.org.uk/ |
|
|
|
|
|
|
|
Travel |
|
|
|
|
Buses – Traveline |
0871 200 22 33 |
www.travelinenortheast.info/ |
|
|
Trains – National Rail Enquiries |
03457 48 49 50 |
www.nationalrail.co.uk/ |
|
|
|
|
|
|
|
|
|
|
|
|
Financial |
|
|
|
|
The Money Advice Service |
0300 500 5000 |
www.moneyadviceservice.org.uk/ |
|
|
National Debtline |
0808 808 4000 |
www.nationaldebtline.org/ |
|
|
|
|
|
|
|
Students |
|
|
|
|
Students Union |
0191 334 1777 |
www.durhamsu.com |
|
|
DSU Advice Centre |
0191 334 1775 |
dsu.advice@durham.ac.uk |
|
|
Durham University Support Services |
www.dur.ac.uk/experience/welcome/support/ |
|
|
|
|
|
|
|
Other Services |
|
|
|
|
Age UK County Durham |
|
www.ageuk.org.uk/countydurham/ |
|
|
National Domestic Violence Helpline |
0808 200 0247 |
www.nationaldomesticviolencehelpline.org.uk |
|
|
Harbour Durham City Women’s Refuge |
03000 20 25 25 |
www.myharbour.org.uk/ |
|
|