| Emergency Services |
999 |
|
|
|
| Police Non-emergency |
101 |
www.durham.police.uk/ |
|
|
| NHS Direct |
111 |
www.nhs.uk/ |
|
|
|
|
|
|
|
| Durham County Council |
|
www.durham.gov.uk/ |
|
|
| General Enquiries & Street Scene |
03000 260 000 |
help@durham.gov.uk |
|
|
| Council Tax Reduction Scheme |
03000 260 000 |
benefits@durham.gov.uk |
|
|
| Council Tax |
03000 264 000 |
counciltax@durham.gov.uk |
|
|
| Housing Advice |
03000 268 000 |
housingsolutions@durham.gov.uk |
|
|
| Business Rates |
03000 268 997 |
businessrates@durham.gov.uk |
|
|
| Registration Service |
03000 26 6000 |
|
|
|
| Social Care – concern for a child |
03000 267 979 |
scd@durham.gov.uk |
|
|
| Care Connect |
03000 262 195 |
care.connect@durham.gov.uk |
|
|
| Welfare Rights |
03000 268 968 |
welfare.rights@durham.gov.uk |
|
|
| One Point/ Family Centres |
03000 261 111 |
|
|
|
| Find my Councillor |
|
Find My Councillor |
|
|
|
|
|
|
|
| Citizens Advice |
|
www.citizensadvicecd.org.uk/ |
|
|
| Advice Line (Mon – Fri 10am to 4pm) |
0300 330 9027 |
|
|
|
| Debt Line (Mon – Fri 9am to 1pm) |
0300 323 2000 |
|
|
|
|
|
|
|
|
| Household Emergencies |
|
|
|
|
| Electricity – Northern PowerGrid |
105 |
www.northernpowergrid.com/ |
|
|
| Gas – Northern Gas Networks |
0800 111 999 |
www.northerngasnetworks.co.uk/ |
|
|
| Burst water main |
0800 393 084 |
www.nwl.co.uk/ |
|
|
| Sewer problems |
0800 328 7648 |
www.nwl.co.uk/ |
|
|
|
|
|
|
|
| Mental Health |
|
|
|
|
| Samaritans |
116 123 |
www.samaritans.org/ |
|
|
| MIND |
0300 123 3393 Text: 86463 |
www.mind.org.uk/ |
|
|
| Youngminds |
0808 802 5544 |
www.youngminds.org.uk/ |
|
|
| If U Care Share |
0191 387 5661 |
www.ifucareshare.co.uk/ |
|
|
| CAMHS |
0300 123 9296 |
|
|
|
| Talking Changes (Mon-Fri 9am to 5pm) |
0191 333 3300 |
www.talkingchanges.org.uk/ |
|
|
|
|
|
|
|
| Travel |
|
|
|
|
| Buses – Traveline |
0871 200 22 33 |
www.travelinenortheast.info/ |
|
|
| Trains – National Rail Enquiries |
03457 48 49 50 |
www.nationalrail.co.uk/ |
|
|
|
|
|
|
|
|
|
|
|
|
| Financial |
|
|
|
|
| The Money Advice Service |
0300 500 5000 |
www.moneyadviceservice.org.uk/ |
|
|
| National Debtline |
0808 808 4000 |
www.nationaldebtline.org/ |
|
|
|
|
|
|
|
| Students |
|
|
|
|
| Students Union |
0191 334 1777 |
www.durhamsu.com |
|
|
| DSU Advice Centre |
0191 334 1775 |
dsu.advice@durham.ac.uk |
|
|
| Durham University Support Services |
www.dur.ac.uk/experience/welcome/support/ |
|
|
|
|
|
|
|
| Other Services |
|
|
|
|
| Age UK County Durham |
|
www.ageuk.org.uk/countydurham/ |
|
|
| National Domestic Violence Helpline |
0808 200 0247 |
www.nationaldomesticviolencehelpline.org.uk |
|
|
| Harbour Durham City Women’s Refuge |
03000 20 25 25 |
www.myharbour.org.uk/ |
|
|
